KārgāhFlow
About 2 minutes 7 stepsFor admins and owners

Agree extra work with the customer

Price extra work found on a job, send it, and it goes on the next invoice once they agree.

What this is

Extra work is anything the quote does not cover: the crew find it on site and tell you from their job card, with photos, or you add it yourself. It is called a variation.

You price it and send it. The customer agrees online, or you record that they said yes, and it goes on the job’s next invoice once. The crew never see the price.

Step 1 of 7
  1. Step 1: Open the job

    Open Jobs and tapclick the job. When the crew find extra work, you get a notification, and it opens the extra work itself.

    Open the job
    Open the job
  2. Step 2: TapClick the Money tab

    TapClick Money. At the top, Quotes and extra work lists the job’s quote and every piece of extra work, with where each one is up to.

    Look forthe Money tab in the bar at the bottom of the screen
    Tap the Money tab
    Click the Money tab
  3. Step 3: Open the extra work

    TapClick the extra work the crew found. Found it yourself? TapClick Add extra work, say what it is, and tapclick Price it.

    Look forthe Add extra work button
    Open the extra work
    Open the extra work
  4. Step 4: Price it

    The crew’s words and photos are on it. Under What it is for, add the lines and their prices, as on a quote. When the job has an accepted quote, the paper says what the job comes to with it.

    Price it
    Price it
  5. Step 5: TapClick Send by email

    TapClick Send by email, check the address, then tapclick Send it. Your customer gets it with a link to agree to it online.

    Look forthe Send by email button
    Tap Send by email
    Click Send by email
  6. Step 6: They agree

    They agree on their page, and you are told. Said yes on the phone or on site? TapClick They said yes by phone or on site and record it.

    Look forthe They said yes by phone or on site button
    They agree
    They agree
  7. Step 7: It goes on the next invoice

    Agreed extra work is ticked under Extra work they agreed on the job’s next invoice, once. The job’s Money tab counts it in what you can charge.

    It goes on the next invoice
    It goes on the next invoice

That's it

The extra work is agreed before it is done, and paid for on the next invoice.

Next: Send an invoice