KārgāhFlow
About 2 minutes 7 stepsFor admins and owners

Log a new enquiry

Write down a phone call or an email as a job, while they are still on the line.

Log a new enquiry: the screen on a phone
Log a new enquiry: the screen on a computer

What this is

An enquiry is work you might get: someone has rung or emailed to ask for a price. Logging it puts it on the board at Enquiry, with its own number, so it is never lost in a notebook or an inbox.

When they say yes, the same job moves on to Won, with everything they told you still on it.

Pick one of their sites and the job takes its address and clock-in fence. A new address is kept as one of their sites, so next time it is one tap.

Step 1 of 7
  1. Step 1: Open Jobs

    TapClick the menu button at the top left of the screen, then Jobs.TapClick Jobs in the menu on the left.

    Look forthe Jobs item in the menu
    Open Jobs
    Open Jobs
  2. Step 2: TapClick Log enquiry

    TapClick Log enquiry at the top of the page.

    Look forthe Log enquiry button
    Tap Log enquiry
    Click Log enquiry
  3. Step 3: Who is it from?

    Type their name, and tapclick A person or A business. Then their phone and email, if they gave them. The country in front of the phone number is chosen for you.

    Look forthe Who is it from? box

    Good to know: If the phone number or email belongs to a customer you have, the window says so: tapclick Use them.

    Who is it from?
    Who is it from?
  4. Step 4: What is the job?

    Under What is the job?, type a short name for it. Put anything else they told you in the box under it.

    Look forthe What is the job? box
    What is the job?
    What is the job?
  5. Step 5: Where is the work?

    Start typing the address, then tapclick the right one in the list. For a customer you have, tapclick one of their sites instead.

    Look forthe Where is the work? box
    Where is the work?
    Where is the work?
  6. Step 6: TapClick Log enquiry

    TapClick Log enquiry at the bottom of the window. It goes on the board at Enquiry, with its own number.

    Look forthe Log enquiry button
    Tap Log enquiry
    Click Log enquiry
  7. Step 7: Sent them a quote?

    Open the job and tapclick I’ve sent the quote. When they say yes, tapclick They said yes.

    Look forthe I’ve sent the quote button
    Sent them a quote?
    Sent them a quote?

That's it

Every enquiry is written down and on the board, so none is forgotten.