About 1 minute 6 stepsFor admins and owners

Fix a wrong clock time

Correct a start or finish time, with a reason the worker can see.

Fix a wrong clock timeStep 1 of 6

Step 1: Open Time Records
TapClick the menu button at the top left of the screen, then Time Records.TapClick Time Records in the menu on the left.
Look forthe Time Records item in the menu
Step 2: Find the shift
Shifts are listed newest first; one still running is green. To see one person’s shifts, choose them under All Users.
Look forthe All Users box
Good to know: Someone forgot to clock out? A shift running more than 12 hours may say something like Usually ends 15:30. Fix? TapClick it, and the finish time and reason are filled in for you to check.
Step 3: TapClick the pencil
TapClick the pencil at the end of the shift that is wrong.
Look forthe Change times button
Step 4: Put the right times in
Change the Started or Finished time, and the date if the shift ran past midnight. The shift length underneath changes as you go.
Look forthe Finished box
Step 5: Say why
Under Why are you changing it?, tapclick one of the answers, such as Forgot to clock out, or type your own.
Look forthe Forgot to clock out choice
Step 6: TapClick Save change
TapClick Save change. The worker sees the new times, and your reason, on their hours.
Look forthe Save change button